TERMS AND CONDITIONS
General information
This website is operated by Sociedad Mexicana de Normalización y Certificación, S. C. with commercial name NORMEX. Throughout the site, the terms «we», «us» and «our» refer to Sociedad Mexicana de Normalización y Certificación, S. C. trading as NORMEX which offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you participate in our «Service» and agree to the following terms and conditions («Terms of Service», «Terms»), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Service. If you do not agree to all of the terms and conditions of this agreement, you must not access the website or use any of the services.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1 – Online Store Terms
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit worms, viruses or any code of a destructive nature.
Failure to comply with or breach of any of these Terms will result in immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions through several networks; and (b) transmissions through several networks. (b) changes to conform or adapt to technical requirements for network or device connection. Credit card information is always encrypted during transfer over the networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are for convenience only and do not limit or affect these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 – Service Modifications and Pricing
Prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may be subject to return or exchange in accordance with our return policy only.
All products are subject to availability. The banner images are illustrative. These laws cover all publications made in all media.
All promotions are not cumulative with other promotions. Applicable while supplies last and are restricted to one per person.
The use of coupons is personal, only one coupon per user. Coupon by order. Each coupon may have particular restrictions that will be communicated in the banner.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of product or service made on this site is void where prohibited.
We do not warrant that the quality of products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Sociedad Mexicana de Normalización y Certificación, S. C. is committed to provide the best products that meet our quality standards, as well as comply with the highest health safety and related applicable regulatory requirements. In the event that any of our products do not meet the highest standards, we are not liable for any damages resulting from the non-use or defect of the products, and the product will be immediately withdrawn from our market.
Section 6 – Billing Accuracy and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
Prices may vary without prior notice due to external factors: currency devaluations, drastic changes in the exchange rate, among others.
In the event that we make a change or cancel an order, we may attempt to notify you by contacting us via email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our Returns Policy, in section 18 of this document.
Section 7 – Optional Tools
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools on an «as is» and «as available» basis without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or relating to your use of tools provided by third parties.
Any use you make of optional tools offered through the Site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).
We may also, in the future, offer you new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
Section 8 – Third Party Links
Certain content, products and services available via our Service may include material from third parties.
Third-party links on this site may redirect to third-party Web sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third party materials or websites, or for any materials, products or services of third parties.
We are not liable for any damages or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.
Section 9 – User Comments, Recruitment and Other Mailings
If, at our request, you submit certain specific submissions (e.g., contest entries) or without a request from us you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you have submitted to us. We do not and will not have any obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or objectionable or violates any party’s intellectual property or the Terms of Service.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, use an identity other than a legitimate one, or otherwise mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability with respect to comments posted by you or any third party.
Section 10 – Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy. To view our Privacy Notice.
Section 11 – Errors, Inaccuracies and Omissions
There is a possibility that there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (including after you have submitted your order).
We undertake no obligation to update, correct or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website has been modified or updated.
Section 12 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, libel, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites or the Internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any of the prohibited use items.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that the use of, or the possibility of using, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided «as is» and «as available» for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Sociedad Mexicana de Normalización y Certificación, S. C., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses, claims, or damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, as a result of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend and hold Sociedad Mexicana de Normalización y Certificación, S. C. harmless. and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 – Divisibility
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be effective to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity of enforceability of the other remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If in our judgment, you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting group.
Section 18 – Delivery Times
The standards purchased have a delivery time of at least 1 week. Priority will be given to orders that have been generated under the EXPRESS SHIPPING modality, with an average delivery time of one to seven working days.
Once you have made your payment, you will receive a confirmation email with your proof of purchase, from this moment the delivery time runs.
For shipments outside the metropolitan area, delivery times may be longer.
Section 19 – License of use
The license granted is non-exclusive and non-transferable. The exploitation rights of the standards belong exclusively to Sociedad Mexicana de Normalización Y Certificación S.C. who, by means of this document, grants a license of use to the client.
NORMEX has full rights over the ownership and intellectual property of the publication(s) and guarantees that it has the authority to grant the present license of use, so that its copy, reproduction or use without the corresponding authorization or license may constitute a crime, whose sanctions are established in the National and International legislation, applicable in the matter. The customer may not donate, cede, assign, sell or lease the license of use to third parties. Any attempt to grant, transfer, convey, sell, lease or give a copy to third parties of any of the rights or obligations herein shall result in the termination of the license granted by Sociedad Mexicana de Normalización Y Certificación S.C. The customer is obliged and undertakes to take all necessary measures to prevent unauthorized third parties from having knowledge and information of the NORMEX publication(s).
The customer may not modify in any way the publication(s) purchased.
NORMEX Publication(s) in Portable Document Format (PDF) will be electronically marked with your Name, Company Name, e-mail of who is authorized to use the file.
This information should not be deleted. We reserve the right to take additional measures to protect PDF files.
You are responsible for ensuring that the terms and conditions of this License Agreement are fully complied with.
Section 20 – Return Policy
No returns or exchanges are accepted. For any incident with your order, please contact us at info@normex.com.mx and ucalidad@normex.com.mx.
Section 21 – Law
For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of Mexico City, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.
Section 22 – Changes in the terms of service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Web site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 23 – Contact Information
Questions about the Terms of Service should be sent to ucalidad@normex.com.mx.
Last update of this terms and conditions document: 10/27/2022